Company

About ScaleUpYourTeam.com (SUYT)

We, at SUYT, exist to blend technology with business process to provide efficacy for faster growth.(SUYT)

  • S- Simplify
  • U- Upward
  • Y – Year over Year Growth
  • T – On Target

As one of the leading business process services companies, it is this very ethos that we strive to live up to, each day.

The world is changing at a pace never seen before. Today, technology delights us as much as it confounds us. Innovative products amaze us as much as they frustrate us. The ever-increasing range and nature of services add great value to our lives, but it gets equally challenging to manage and stay up-to-date with them.

We work closely with our clients to understand their businesses, products and services – and leverage this understanding to help them deliver greater value to their customers. Be it in terms of constantly re-engineering their customer-connect processes, supporting their expansion plans with our extensive delivery footprint, launching products at a pace faster than ever – while never letting customer satisfaction drop, being there for their customers 24×7, extending citizen services at a scale never seen before, or, boosting collections through a mix of persistence, process and technology, ScaleUpYourTeam.com has time and time again delivered on the diverse expectations of its clients.

At SUYT, we value and respect our client’s business and brand, as much as we value our own. We see every customer interaction as an opportunity to represent our client’s brand with pride, enhance the client’s value in their customer’s lives, and ultimately, shape a world where customers and businesses trust one another, see long-term value in the association, and support each other’s ambitions and aspirations.

Our Vision

ScaleUpYourTeam.com will be a partner of choice by providing value to enable our customer’s long-term sustainable growth.

Our Mission

ScaleUpYourTeam.com is committed to providing ongoing value to our customers. We leverage technology and implement best practices, to provide a range of high quality and cost-efficient Information Technology Solutions, from USA and India locations enabling customers achieve their business goals.

Infrastructure and security

We have state-of-the-art computing and communications technology, with UPS for power backup, as well as our own power generators in the event of power failure. The Internet and telecom technologies in our delivery centers provide the perfect platform for customer service and support on par with industry standards. We use some of the latest security technologies to ensure data integrity for our customers.

What Can You Expect from Us?

We strive to make customers comfortable by making the process seamless and hassle-free. Our team always goes the extra mile to ensure that we are always there for our customers –

  • Fast turnaround of project work
  • Cost savings and increase in revenue
  • Significant improvement in the productivity of your business
  • Robust resource planning and retention mechanisms to ensure continuity
  • A Customer Engagement team to serve our customers 24 hours a day
  • A dedicated team that is focused on Project Management and Transitions
  • A Quality evaluation team to ensure Contract and Project metrics are followed

Our Portfolio

We have managed numerous outsourcing ventures, ranging from Finance and Accounting , Data Processing , Research and Analysis , Mortgage Processing to software development.

Our Strengths

  • We understand your needs and apprehensions on outsourcing
  • Excellent communication skills, both in written and spoken English
  • Outsourcing expertise—streamlined 5-step process
  • Deep domain knowledge in diverse fields
  • Strict adherence to quality standards and turnaround times
  • Over 15 years of experience in serving global customers
  • Excellence in executing short- and long-term projects to your specific requirements
  • Strategic delivery locations in outsourcing hotspots like Pune and Delhi.
  • Exploiting the full potential of technology to serve customers across the seas

Our Team

A talented set of management grads, business analysts, customer service reps, sales and marketing pros, graphic designers, writers and other domain specialists comprise our energetic team.

Our management team brings together considerable talent and experience in a variety of fields. Their extensive exposure to the workings of international markets helps them clearly understand the global perspectives of our customers.

Our Expertise

We provide complete outsourcing solutions through a unique 5-stage process:

  • Situation Analysis: Analyzing your requirements to identify the “outsource-able” components.
  • Trial Program: We will carry out a trial program even before the contract is signed.
  • Transition Management: We ensure flawless performance during the critical phase when your project is moved offshore.
  • Project Management: We manage both the business aspects and the execution of your project.
  • Customer Relationship Management: We make it easy for you to do business with us.

Quality

Processes certified and validated by the International Standards Organization drive the quality framework at our organization. The idea of “Quality at Every Stage” is what drives every project schedule. Every project, every document and every proposed methodology is put to rigorous testing and review across the services we operate. Every designer, operator, and engineer know what to do, how to do it, and when to do it—there are no assumptions, because everything is documented in pre-approved formats. These formats undergo dual-level screening before they are passed on to the floor, along with recommended workflows. Every delivery is checked against a pre-agreed checklist to ensure compliance with quality targets.

Confidentiality and privacy

At ScaleUpYourTeam.com, we are sensitive to customer concerns and ensure absolute confidentiality and privacy of any information that is given to us. Customers can specify their preferred mode of contact with us, and we will not disclose their identity without their express or written consent.

Outsourcing Perfected

Experience the difference that a team of seasoned professionals can make. At ScaleUpYourTeam.com, we have the experience and ability to manage every aspect of your outsourcing venture. Get every question answered, validate every claim, visit our delivery centers and learn about the benefits of working with ScaleUpYourTeam.com. We promise that you will begin to enjoy the freedom to focus on building your business, while we efficiently manage your project and deliver your back office needs.